Yes. All Pondo devices come with a 12-month limited warranty from the date of delivery. This warranty covers any manufacturing defects or hardware malfunctions that occur under normal use.
Pondo is designed to fit most standard toilet bowls. If your toilet has an unusual shape or rim, contact us for help.
Yes. Pondo is designed with hygiene in mind. All parts that come into contact with your toilet are made of medical-grade, easy-to-clean materials.
You can wipe the device with a damp cloth and mild soap. Avoid using abrasive cleaners or submerging the device in water.
Yes, Pondo connects to your home Wi-Fi to sync data with your mobile app. A stable connection ensures you get accurate and timely insights.
Yes, the first version of Pondo is designed to support multiple users through Bluetooth. Each person connects their own phone to the device, and sessions are automatically linked to the right account.
Pondo analyzes stool and urine patterns using visual and sensor data to generate personalized digestive health insights. All data is anonymized, encrypted, and handled with strict privacy
Absolutely. All data is encrypted, stored securely, and never shared without your consent. You can delete your data anytime.
No subscription is required to use the basic features.
Pondo @2025